Hello,

There are several bugs for similar errors reported:

http://bugs.otrs.org/show_bug.cgi?id=2982
http://bugs.otrs.org/show_bug.cgi?id=4524
http://bugs.otrs.org/show_bug.cgi?id=4383

I hope a better way of dealing with SQL issues is quicky found, it's annoying how they fill the admin log without a simple way of getting rid of them

Leonardo Certuche
www.itconsultores.com.co
Medellín, Colombia



On 11 October 2010 09:13, Ruzwan Abdul <ruzwan@pyrogroup.com> wrote:
Hi,
 
  I am getting the below error in System log Mysql when using Dashboard.
  version 2.4.6 OTRS
 
 
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND st.until_time >= 1286808536 ORDER BY st.until_time ASC LIMIT 25' at line 1, SQL: 'SELECT DISTINCT st.id, st.tn, st.until_time FROM ticket st, queue sq WHERE sq.id = st.queue_id AND st.ticket_state_id IN ( ) AND st.until_time >= 1286808536 ORDER BY st.until_time ASC LIMIT 25'
 
 
 Please suggest what could be the problem.
 
 

--
Regards,
Ruzwan


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