I know very little about the framework process so I may be on the wrong track here. However, one thing I have noticed is this:
Framework.xml lists the scripts in the following order:
<Item>Core.UI.RichTextEditor.js</Item>
-->> <Item>Core.UI.Dialog.js</Item> <<--
<Item>Core.UI.ActionRow.js</Item>
<Item>Core.UI.Popup.js</Item>
<Item>Core.Form.js</Item>
<Item>Core.Form.ErrorTooltips.js</Item>
-->> <Item>Core.Form.Validate.js</Item> <<--
<Item>Core.App.js</Item>
A trace of the UI request shows them returned in a different order, which would explain why Core.Form.Validate can't verify that Core.UI.Dialog has been loaded.
URL
/otrs-web/js/Core.Form.js
/otrs-web/js/Core.Form.ErrorTooltips.js
/otrs-web/js/Core.Form.Validate.js
/otrs-web/js/Core.UI.Dialog.js
Hugh
On Mon, Aug 23, 2010 at 3:23 PM, Hugh Kelley <hugh.kelley@gmail.com> wrote:
Thanks for the suggestion. Per the Upgrade guide, I have run both that and DeleteCache before reporting the issue. Apologies for not mentioning it in the original post.
C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.RebuildConfig.pl
otrs.RebuildConfig.pl <Revision 1.14> - OTRS rebuild default config
Copyright (C) 2001-2010 OTRS AG, http://otrs.org/
C:\Temp>perl \OTRS\otrs-3.0.0\bin\otrs.DeleteCache.pl
Hugh
On Mon, Aug 23, 2010 at 3:18 PM, Michiel Beijen <michiel.beijen@otrs.com> wrote:
Hi Hugh,
Please run bin/otrs.RebuildConfig.pl and try again.
Michiel Beijen
Senior Consultant
OTRS BV
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F: +31 71 8200 254
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> ---------------------------------------------------------------------
On Mon, Aug 23, 2010 at 8:31 PM, Hugh Kelley <hugh.kelley@gmail.com> wrote:
> I have started the upgrade process for my Beta 1 system (built originally on
> that version).
>
> When I access the app I now get this prompt on each page:
>
> Namespace Core.Form.Validation could not be initialized, because
> Core.UI.Dialog could not be found.
>
> I don't see any hints in the log files. Has anyone else experienced this?
>
> Hugh
>
>
>
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