To add a link to the customer navigation – edit the <otrs>\OTRS\Kernal\Output\HTML\Standard\CustomerNavigationBar.dtl
file.
You will see a section of the file with <!-- dtl:block:Item -->
Insert a standard HTML link after the end of the dtl:block:item
(which is what builds the standard links)
Example:
<!--
dtl:block:Item -->
<td>
<a
href="http://www.google.com" target="_blank"
onmouseover="window.status='Preferences'; return true;" onmouseout="window.status='';"
class="navitem"><img src="/otrs-web/images/Standard/GoogleG.png"
alt="Preferences" border="0"><br>Google</a>
</td>
You’ll also need a graphic for the button most likely so
add that to the <otrs>\OTRS\var\httpd\htdocs\images\Standard folder
The same process applies if you are adding the link to the Admin
interface, just use the AdminNavigationBar.dtl
Nathan Campbell
Manager of Support and Systems Analysis
Dallas Symphony Orchestra
From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Henrik Nydell
Sent: Thursday, August 19, 2010 8:26 AM
To: otrs@otrs.org
Subject: [otrs] Add a frontend link for browsing PDF documents
Hi, is there a simple way to
add a new icon to the frontend page which links to a page with some PDF docs.
I'd like to keep those PDFs within OTRS for authentication purposes. I.e. only
authorized customers with ticket reporting credentials should be able to access
this page with PDF docs.
I'm using OTRS 2.4.7 BTW
--
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Henrik
Nydell |
