Re: [otrs] Auto response PLEASE HELP

17 Oct 2003

      I got an error in the log,

      Fri Oct 17 11:41:42 2003 error OTRS-CGI-10 Can't send to:
webmaster@npereira.com! Enable debug for more info!

How do I enable rebug?

---------------------->
Nelson Pereira
www.Ott-Motorcycles.ca

----- Original Message ----- 
From: "Robert Kehl" 
To: "User questions and discussions about OTRS." 
Sent: Friday, October 17, 2003 12:43 PM
Subject: Re: [otrs] Auto response PLEASE HELP
...
On Friday, October 17, 2003 4:09 PM
nelson pereira  wrote:
...
$Self->{'SendmailModule'} = 'Kernel::System::Email::Sendmail';
    $Self->{'SendmailModule::CMD'} = '/usr/sbin/sendmail -t -i -f ';
    $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';
The above are neither necessary nor useful in your case.
...
$Self->{'SendmailModule::Host'} = 'mail.redcheckhosting.com';
    $Self->{'SendmailModule::Port'} = '25';
    $Self->{'SendmailModule::AuthUser'} =
    'support+redcheckhosting.com';
$Self->{'SendmailModule::AuthPassword'} = 'RedCheck1728';
Hopefully the above is *not* your real password. If so, change it
**NOW** - remember you're posting to a mailing list.
I cannot tell you the vaild username to use mail.redcheckhosting.com,
but that's the issue. You seem to not know really what credentials to
use to authenticate successful with the SMTP server. Check that and
retry, as redcheckhosting.com what your credentials are.
I could think of simply 'support' being a valid username you could try.
But again, ask redcheckhosting.com what the correct credentials are.
hth,
Robert Kehl
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