RE: [otrs] Send No Auto Response to domain mydomain.nl

19 Jan 2005

      Message:
Need ArticleType or ArticleTypeID!

Traceback:
ERROR: OTRS-CGI-10 Perl: 5.8.0 OS: linux Time: Wed Dec 29 22:09:35 2004<br>
<br>
 Message: Need ArticleType or ArticleTypeID!<br>
<br>
 Traceback (8345): <br>
   Module: Kernel::System::Ticket::ArticleSend (v1.19.2.1) Line: 1136<br>
   Module: Kernel::Modules::AgentForward::SendEmail (v1.38) Line: 297<br>
   Module: Kernel::Modules::AgentForward::Run (v1.38) Line: 84<br>
   Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::
handler (v) Line: 638<br>
   Module: (eval) (v1.73) Line: 187<br>
   Module: ModPerl::RegistryCooker::run (v1.73) Line: 187<br>
   Module: ModPerl::RegistryCooker::default_handler (v1.73) Line: 159<br>
   Module: ModPerl::Registry::handler (v1.99) Line: 16<br>

-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Jack Doyle
Sent: woensdag 19 januari 2005 20:17
To: User questions and discussions about OTRS.
Subject: RE: [otrs] Send No Auto Response to domain mydomain.nl

What bug are you referring to?

-----Original Message-----
From: Peter van Beugen [mailto:Peter@tda.nl] 
Sent: Wednesday, January 19, 2005 2:11 PM
To: otrs@otrs.org
Subject: [otrs] Send No Auto Response to domain mydomain.nl

I would like to configure the SendNoAutoResponseRegExp option so that no
Auto respons will be sent to a certain domain .

Can anyone help me with the right syntax for SendNoAutoResponseRegExp
and maybe explain a little about the standard syntax : <.+?\..+?'>

I added SendNoAutoResponseRegExp in config.pm and tried some options
with some strange results..... 

# (if this regexp is matching on senders From or ReplyTo, no # auto
response will be sent)

$Self->{SendNoAutoResponseRegExp} =
'(MAILER-DAEMON|postmaster|abuse|)@.+?\..+?';

And there is a bug in the "Forward" e-mail option. Is there already a
fix available?

Thanks,

Peter van Beugen

Telecom Direct

Netherlands

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