1. I see a lot of folks on the list talking about config.pm. I see many copies of this file (in my Windows install); Which copy are they referring to? 2. In the GUI there is a mapping area called " Config Options: Framework -> Frontend::Agent::Auth::LDAP". When I make entries there - I can't seem to find them in a file. IS the GIU supposed to propagate those settings to the appropriate config.pm file? I am having trouble getting LDAP working on both the user\frontend as well as the agent\backend. 3. When logging into customer.pl - I get the PANIC! NO USER DATA!!! Message. From reading the list - there is a message from a user (Tobias) about the local database needing to sync. It also says to enter the following information into you config.pm file: # UserSyncLDAPMap # (map if agent should create/synced from LDAP to DB after login) $Self->{UserSyncLDAPMap} = { # DB -> LDAP Firstname => 'givenName', Lastname => 'sn', Email => 'mail', }; After entering this into my config.pm file (maybe it was the wrong file - see question #1) I don't get any different results. This looks like it just simply maps attributes (as in Question #2) between LDAP and the local database, but doesn't seem to instantiate\Start\turn-on anything. How do I get the user database to SYNC? 4. How do I turn on LDAP authentication for agents?