Excuse me, In my last post i make an error : I have included this line in httpd.conf : Include /opt/otrs/scripts/apache2-httpd.include.conf The path in scripts/apache2-perl-startup.pl are correct (i have installed in /opt/otrs) Bernard -----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]De la part de Robert Kehl Envoyé : samedi 22 janvier 2005 01:47 À : User questions and discussions about OTRS. Objet : Re: [otrs] Installation Bernard PRE schrieb:
Here is my problem :
I see. We have no RPM for Mandrake available right now, and I haven't got the time to do it in the near future. Perhaps someone else might be willing to? Follow the steps noted on: http://doc.otrs.org/1.3/en/html/install-cli.html A tipp: Do not note the necessary directives to install OTRS in Apache in commonhttpd.conf nor http2.conf or similar, but simply include this oneline *somewhere* in Apache's config (this could also be a virtual host!): Include /opt/otrs/scripts/apache2-httpd.include.conf Ensure to adapt the paths in there, and esp. in scripts/apache2-perl-startup.pl. Btw, I guess (with knowing a thing about it!) MandrakeSoft would be willing to include an OTRS RPM in their future releases of MandrakeLinux (at least in their PowerPack or server edition), providing it were well-formed and integrated as seamlessly as the usual server packages. This will most certainly mean a boost to OTRS, too. Different story, though. With kind regards, Robert Kehl PS: Although I'm willing to assist anyone in building the MDK package, say with testing and design, one will please note that the OTRS GmbH will be best to be contacted first in this matter. This allows constistent development. Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? => http://www.otrs.de/