Yup. Of course, then you'd have files that are removed from OTRS since 2.3.4
still in your installation. But I guess it is the best you could do and it
would work.
(please don't forget to follow the other steps from UPGRADING such as the
database update)
But if anyone has a better idea, I'd be open for that!
Regards
--
Michiel Beijen
Software Consultant
+31 6 - 457 42 418
Bee Free IT + http://beefreeit.nl
On Wed, Jul 29, 2009 at 15:59, Alan McKay
The trick of "just point the symlink to the new version" does not work with OTRS as this inconveniently does NOT keep its configuration files in /etc
So what about this?
I will backup (re-tar) /opt/otrs-2.3.4, and then remove the symlink, and rename it to /opt/otrs
Then untar the the new 2.4.2 into that same directory?
Is that what you are expecting basically?
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