Hi all,
I am running the pretty fine version 3.0.4. However I am still
wondering about hiding the most irksome list of merged tickets
from the list of linked child tickets. (like view
..../otrs/index.pl?Action=AgentTicketZoom;TicketID=66)
I am using OTRS "behind" my inbox, i.e. I am copying mails from
my email account to OTRS. Therefore I have to merge the tickets
manually ...
... and
it would be great to see the ticket status moving the mouse to
such a link ...
Any hint would be greatly appreciated.
Thanks
mb
