You will need to add an index (number) to the keys for the additional
backend.
$Self->{'Customer::AuthModule'}
$Self->{'Customer::AuthModule1'}
...
$Self->{'Customer::AuthModule::DB::Table'}
$Self->{'Customer::AuthModule::DB::Table1'}
and so on.
On Thu, Jun 6, 2013 at 5:39 PM, Jocielma Rocha
Hello,
I have two otrs systems installed at my work for different departments. The customers to both are the same. I'd like use the same tables of customers to both systems. So, I have all required values at the database for the first system and I put at the file Config.pm on the second system the following values:
$Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::DB'; $Self->{'Customer::AuthModule::DB::Table'} = 'customer_user'; $Self->{'Customer::AuthModule::DB::CustomerKey'} = 'login'; $Self->{'Customer::AuthModule::DB::CustomerPassword'} = 'pw';
$Self->{'Customer::AuthModule::DB::DSN'} = "DBI:Oracle:sid=sid_DB_the_first_system;host=Host_DB_the_first_system;port=1521;";
$Self->{'Customer::AuthModule::DB::User'} = "DBUser_the_first_system"; $Self->{'Customer::AuthModule::DB::Password'} = "DBUserPassword_the_first_system";
It doesn't work!
Can't I use external backend so? Any another idea to I don't need replicating the customers and I manage them on the same system?
thanks, Jocielma Monteiro
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