* Michiel Beijen
Ralf, Neil,
Actually, I would not recommend the current otrs2 package from the Debian or Ubuntu repositories. It is lagging behind (2.2.x for Debian, 2.3.x for Ubuntu) and broken in many ways.
Yes, but at least it installs the dependencies (which can be quite a hassle if you don't know what you're doing) I'm also installing from source on my Ubuntu box. A point of criticism: * You should really publish patches from one minro version to the next It's easier to install a patch over an existing installation...
For Debian and Ubuntu support; we currently have pretty much users running Ubuntu as this distribution has become extremely popular in recent years. We're now working with the new Debian package maintainer to get a better OTRS experience for the Debian package, which will eventually also improve the Ubuntu package. As soon as we have more news on that, I'll post here and on the OTRS.org website.
Wonderful. -- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de