What I really need is the name of the queue, instead of the ID. Can
anyone please suggest how to retrieve the queue name instead?
    

Just type Queue instead QueueID :)

Also I add link to this queue:

<td width="10%">
<a href="$Env{"Baselink"}Action=AgentTicketQueue&QueueID=$QData{"QueueID"}"onmouseover="window.status='$JSText{"Queue"}'; return true;"
onmouseout="window.status='';">
<div title="$QData{"Queue"}">$QData{"Queue","15"}</div>
</a> 
</td>      


German