Ticket History

On Jul 02, 2011 @ 03:25 pm, rosanna.straccialano@miq.com wrote:

Hi All,

I'm having trouble understanding why you would need to create a
Condition just to change the status of an ITSM Change. Can somebody
please explain this to me or give me some examples, I can't seem to get
this working.

Thank you,

Rosanna

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