What sort of modifications did you want to make? I've had some experience with using javascript to modify the generated "dropdown" menu after they've been loaded.

On Wed, Oct 13, 2010 at 3:13 PM, jose francisco luis medina <luisjf1983@gmail.com> wrote:

I have OTRS 2.4.7 with Debian Lenny and mysql, it works perfectly, recently generated a need in the company where I work, which can be solved if they could be viewed and edited the "dropdowns" of the FreeText in CustomerTicketZoom. I have reviewed the SysConfig but does not seem a natural choice of OTRS, does anyone know how?

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