27 Feb
2008
27 Feb
'08
8:38 a.m.
Daniele wrote:
I added some TicketFreeKey to my local OTRS installation.
I would like to fill/populate them with infos coming from X-OTRS-header of email ticket. Is it possible?
Have you looked at the section in the documentation for Filtering Incoming Messages: http://doc.otrs.org/2.2/en/html/x1053.html Steve