Hi All,

When I add a note to a ticket the text is sometimes displayed like so:


This is an example of some text that I would put in a
service
ticket. As you can see it will sometimes place one or two
words
onto its own line. Which can look quite odd considering
I have
setup a event based notifcation to e-mail customers when a
note-external
comment has been made to their ticket.

Anyone got any ideas as to why this is happening?