
Hi, Using OTRS v2.2.5 here and even with mod_perl 2.0 loaded and a tuned Apache/MySQL installation, OTRS is very slow, I can say that this is the main problem for this software. I hope that v2.3.0 will correct a lot this problem as the first point in the CHANGES is PERFORMANCE. I'm available for any speed improvement way you can propose. Thks. Best regards, Laurent MINOST adrian guevara a écrit :
Thanks for sharing the info, Lars!
On Mon, Jun 2, 2008 at 5:55 PM, Lars Jørgensen
mailto:ITLJ@gyldendal.dk> wrote: Hi
I was browsing through the OTRS documentation and way down in chapter 21 it says "Of course you should use mod_perl 2.0". That's all and that's probably why I didn't enable it before now.
I found /opt/otrs/README.webserver which had a little more info, and I decided to try and install mod_perl.
That thing is FAST! Before OTRS was always a bit on the slow side, now it performs very quickly.
Maybe everybody on this list already knows about mod_perl and in that case I'm sorry about this mail. But if you don't know about it, you should definitely check it out. It ought to at least be mentioned in the installation section of the manual.
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