Good Afternoon

We have recently setup otrs 1.2.3 on a linux server and it is running like a
dream, I just have 1 question and 1 problem I need some help with.

1) Is it possible to setup a different default font and color in otrs?
Perhaps dark blue and Tahoma?

2) When a email comes in to the mailbox that is in html or rich text you can
view the file in a window if you click the link.

This is fine but when you reply to a email which has either rich text or
html you get a whole string of garbage and also alot of   where the
spaces should be.

Is there any way to get rid of this from OTRS?

Thanks for the help
Rick Jones