
Hi Brice, On Wed, Feb 04, 2004 at 09:41:39AM +0100, Brice Levy wrote:
I ran through some difficulties when trying to install otrs1.2-beta2 :
- Apache complains because a module is missing : -- [Wed Feb 4 09:28:24 2004] [error] Can't locate Kernel/Modules/AdminCharset.pm in @INC (@INC contains: ../../ /usr/local/opt/otrs/Kernel/cpan-lib /usr/local/opt/otrs/ [...] /usr/local/opt/otrs/scripts/apache-perl-startup.pl line 119. Compilation failed in require at (eval 6) line 1. -- Kernel/Moduls/AdminCharset.pm is just not there. If i copy the one from otrs-1.2-beta1, it runs fine, then.
I fixed it in CVS (removed it from scripts/apache-perl-startup.pl). Because Kernel/Moduls/AdminCharset.pm is not longer needed. Thanks.
- In the customer frontend, I cannot create a new ticket, because the select box for the "To:" field is empty. I have defined one system email address in the Admin Area The generated html is : -- <tr> <td>To:</td><td><select name="Dest" > </select> </td> </tr> --
Can you check this again? Normally your user has no permission to any queue to create a ticket in it (so the To: selection is empty).
Brice
Martin -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Manage your communication!