I do not know whether it is officially supported but I am running it OK on a SuSE 8.2 box. There are a couple of things to watch out for when installing 4.x on SuSE 8.2/8.1 but only one of these has an effect on otrs directly. It is possible that the error reported could be due the first thing to look out for. The YaST2 RPM install will hang and fail to run mysql_install_db, which means there is no user info tables. But I fail see how anyone could have got to the point of installing otrs let alone getting it running in this case. The second thing is the default mysql script in the 4.x distribution does not support the additional commands used by the otrs script to check and load otrs. Replacing it with the mysql script in the v3 RPM seems to sort this problem out. (you may need to add a rcmysql link as this may be missing). On Mon, 2003-08-04 at 16:57, web4.hm - Peter Padberg wrote:
Hi!
I'm running MySql 4.0.12 I do not know if MySQL4.0.x is supported? There are some diffrents between 3.23 and 4.0.x
Gruss, Peter.