
14 Nov
2007
14 Nov
'07
5 a.m.
HI I need the following update for OTRS The attachments which I receive can I have their size extended? Also my question with this is that when I download attachment there is no extension of the file and I don't know if it's a video or a text. Second issue is I need to change the priority system right now 4 is being high what I need is a reverse as in 4 being low and 1 being high how do I do that ? Mujtaba Karim Customer Support Manager PixSense Inc. 172/P 3rd Floor Block-2 PECHS Tariq Road Karachi 75400 Pakistan C: 92.300.821.8601 | F: 92.21.432.2721-4 | E: mailto:mkarim@pixsense.com mkarim@pixsense.com http://www.pixsense.com/ www.pixsense.com