I seem to be having Notification issues on 3.0.11 after upgrading from 3.0.10. My users no longer get Notifications of new emails/voicemails that come into the helpdesk. I have checked my notification settings and get notified when I
email a test message in, but my agents don’t’ get notified it’s in the Helpdesk Queue.
Thoughts?
Andrew Meyer |
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D: 314.881.5265 |
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C: 314.565.0868 |
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F: 314.881.5365 |
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689 Craig Road, Creve Coeur, MO 63141 |
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