Philippe,
Most if not all of
the display properties of the OTRS system may be modified by editing the various
dtl files in the /opt/otrs/Kernel/Output/HTML/<Style>/
directory.
For example we
remarked out the Company Tickets lines in the CustomerNavigationBar.dtl
file as we didn't use that functionality.
Enjoy
:-)
Brad
West
Network/Systems
Engineer
Spang &
Company