Hi Davi,

Those are bad news. At this point I already ran out of ideas about how to address your incident. I hope you find a solution and in case you do, remember to post it here so the OTRS community can learn about it. 

On 30 March 2016 at 15:22, Davi Albergaria <davialbergaria@gmail.com> wrote:

Hi Leonardo.

After change in aaa_base file the same error occurred.

2016-03-30 8:33 GMT-03:00 Davi Albergaria <davialbergaria@gmail.com>:

Got it.

I ask because I researched in "sysconfig" with "root @ localhost" and nothing was found, or anything on the web console was pointing to it.

I thought it was a bug that change by the Web console is not recorded in the file "/ opt / otrs / var / cron / aaa_base".

Thanks!

2016-03-29 18:17 GMT-03:00 Renee B <otrs.list@perl-services.de>:

There's a setting in the SysConfig (somewhere in Group Daemon) for the recipient...

Kind regards,
Renée

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Perl / OTRS development: http://perl-services.de
OTRS AddOn repository: http://opar.perl-services.de

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Atenciosamente,
Davi Albergaria

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Atenciosamente,
Davi Albergaria

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