7 Apr
2010
7 Apr
'10
11:14 a.m.
Based on the otrs file in /etc/init.d and in /etc/sysconfig for redhats like system it is used to check if required services are running and to populate cron table
I see. But in my case, the service won't start up because my DB is on another server and the script checks for the pid on the local machine :/
So you could set OTRS_DB_RUNNING=0 in /etc/sysconfig/otrs For the rest it is quite strange if it was not a successful start of the service or if mails were not fetched by a fetchmail process or similar (manual cron compilation for the postamaster.pl ? ) , but this is not a problem... if something goes well why investigate :D