Hello all; I have gone the incredibly simple process of installing OTRS on a Debian box, and have now done the slightly more painful manual install from a .tar.gz on a box running CentOS 4. All went relatively smoothly minus a few PERL modules (LDAP & GD) which are not manditory so I'll deal with that a later time. The problem I'm getting is not being able to see the icons once I log in. I received NO ERRORS during the installation. Everything appeared to go smoothly. Current errors from apache: /*****/ [Mon Nov 21 17:10:42 2005] [error] [client 192.168.5.26] (13)Permission denied: exec of '/opt/otrs/var/httpd/htdocs/images/Standard/up.png' failed, referer: htt p://192.168.2.45/otrs/index.pl?Action=AgentPreferences [Mon Nov 21 17:10:42 2005] [error] [client 192.168.5.26] Premature end of script headers: up.png, referer: http://192.168.2.45/otrs/index.pl?Action=AgentPrefere nces [Mon Nov 21 17:10:42 2005] [error] [client 192.168.5.26] File does not exist: /v ar/www/html/favicon.ico /*****/ Getting many of these with "*.png". The permissions on the png's as well as all the scripts look fine. I'm able to browse around the app and add users. Ideas are most welcome. -=cj -- Chris Jones Developer/Consultant (604)738-8254