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Brett Gruchow Infrastructure
Systems Engineer |
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MyWeather, LLC, |
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From: Brett Gruchow
Sent: Tuesday, June 13, 2006 10:21
PM
To: 'otrs-request@otrs.org'
Subject: FW: Trouble with Windows
Okay,
This is like my fourth or fifth attempt at getting OTRS
installed on IIS6 and window server 2003. I asked this question before
about getting this error.
Can't write /var/log/otrs.log: No such file or
directory << ERROR: OTRS-Installer-10 Perl: 5.8.8 OS: MSWin32 Time: Tue
Jun 13 19:53:04 2006 Message: No existing template directory found
('/Kernel/Output/HTML/Standard')! Check your Home in Kernel/Config.pm Traceback
(992): Module: Kernel::Output::HTML::Generic::new (v1.197) Line: 180 Module:
C:\WebSites\otrs\bin\cgi-bin\installer.pl (v1.16) Line: 71 [Tue Jun 13 19:53:04
2006] installer.pl: No existing template directory found
('/Kernel/Output/HTML/Standard')! Check your Home in Kernel/Config.pm at
C:/WebSites/otrs/bin/cgi-bin/../../Kernel/Output/HTML/Generic.pm line 1028.
Content-type: text/html
Someone told me how to change the config.pm to make it work on
windows. I need that information again as I don’t seem to have that
e-mail.
Also any other help would be useful as I have never gotten this to work
correctly, and I need it running if possible by midday tomorrow.
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Brett Gruchow Infrastructure
Systems Engineer |
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MyWeather, LLC, 401 Charmany Drive,
Suite 200, Madison, WI 53719 |
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