Re: [otrs] The performing of script DBUpdate-to-6.pl never ends

Hi Matteo, Yes, I am using postgresql. I have replaced the *MigrateArticleData.pm* file that you have attached at *scripts/DBUpdateTo6/* directory. Then, I also could successfully upgrade my instance. Thank you very much for your support. Best regards, Willian Silva. Em qua, 26 de set de 2018 às 16:38, Matteo Sgalaberni escreveu:

----- On Sep 26, 2018, at 9:02 PM, Willian Silva wrote:

Hello,

I am trying to do an upgrade from OTRS 5.0.22 to OTRS 6.0,11. When I perform (as otrs user) the script DBUpdate-to-6.pl, it stops at this point:

*Requirement check for: Create entries in new article table ...*

The performing of the script does not proceed, never ends !

Hi Willian,

are you using postgresql?

It is this issue probably: https://bugs.otrs.org/show_bug.cgi?id=13623

I attached today to that bug report a MigrateArticleData.pm with the issue fixed by me.

I successfully upgraded my instance.

Matteo

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