Hi there,
After deleting all your tickets using GenericAgent, I guess you could remove
them directly from the database, making sure you won't delete the admin user
(ID=1), tables are named users for agents and customer_users,
customer_preferences and customer_company for customers
Leonardo Certuche
On Thu, Feb 25, 2010 at 10:44 AM, Deniz Rende
Hi Folks,
After deploying otrs newly in a server, I would like to get rid of the imaginary users (test users) from otrs. I deleted all the tickets created with Generic Agent, and I would like to get rid of those test users. Since all the tickets and users were test users, I am really not worried about "Data Consistency".
So is there any way to do this in otrs 2.4.7?
Thanks....
-- Deniz Rende E-mail: deniz.rende@gmail.com Phone: +1 (224) 789-UNIX (8649) Mobile: +1 (816) 213-2139 Web: http://www.deniz-rende.com/blog
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