Re: [otrs] stop Ownerupdate notification

hi Marek, u should check the Admin=> Queue, ur default queue setting, Customer Owner Notify: set it to No. result in the no notification to the customer. -- regards: Amanpreet Singh On Thu, May 28, 2009 at 1:04 AM, wrote:

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Today's Topics:

1. Max characters per faq (Emily Flynn) 2. getting 'open with...' window when using compose answer (email) (Craig Meirick) 3. stop Ownerupdate notification (Marek Bor) 4. Re: Max characters per faq (Michiel Beijen)

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Message: 1 Date: Wed, 27 May 2009 16:57:59 +0100 From: Emily Flynn Subject: [otrs] Max characters per faq To: otrs@otrs.org Message-ID: < OFB821E3F7.6BB141EA-ON802575C3.00569606-802575C3.0057B551@email.zurich.com

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Hi!

I am inputting a lot of information into the FAQ module at the minute, but there seems to be a max amount of characters allowed in the Symptoms dialog box.. how can I change this to increase the limit..? I couldn't see anything in the normal sysconfig section.

Thanks.

Kind Regards,

Emily Flynn

Junior IT Systems Administrator Zurich Bank/Zurich Treasury Services Ltd 3rd Floor La Touche House IFSC Dublin 1

Tel: 00353 1 4179266 Fax: 00353 1 4179201 Mob: 00353 86 0864194 Email: emily.flynn@zurichbank.com