Philippe

I recently asked about this and found out that any customer information that is provided in the customer admin module for a customer will show up in that side bar widget. Personally, I tested this exactly with the Comment field.

On Tue, Oct 16, 2012 at 4:32 PM, YOKEL Philippe <philippe.yokel@ferber-software.fr> wrote:

Hello,

I'd like to add some more customer informations on the side bar widget in the ticket zoom view.
I actually have the default firstname, name, user name and mail, and I want to add the comment field.
I took a look at the AgentTicketZoom.dtl file and see this section :
# show customer info table
<!-- dtl:block:CustomerTable -->
                    $Data{"CustomerTable"}
<!-- dtl:block:CustomerTable -->

Where is defined the CutomerTable ? I saw many times that it would eventually be in the config.pm.... but there's nothing in that file that talk about the customerTable (I can copy/past this file content if needed).

thanks for your help.

Philippe

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