
3 Jul
2013
3 Jul
'13
12:25 p.m.
* Steven Carr
No, this has been asked many times before. The way you achieve this is to have 2 mailboxes and setup an email address which delivers the mail to both mailboxes. You then use one mailbox to pull the emails into OTRS and the other mailbox acts as an "archive".
Thought so. Thanks. -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155