Re: [otrs] Adding bugs in OTRS

For the OTRS.org project it should at least be helpful if there would be a public listing of bugs available for unauthenticated users. It might not require LOTS and lots of effort to get OTRS in shape. It depends indeed very much on your requirements if you can make use of OTRS as a (public) bug tracker.

Sounds like a scheduled report could be used for that. You'd need a way to easily generate html or text output, but that could be done with something like Jasper Reports or some similar gadget w/o doing too much to OTRS.