Hi Gary, On Sat, May 03, 2003 at 07:01:33AM -0700, Gary Traffanstedt wrote:
this error when I access this url:
/cgi-bin/otrs/index.pl?Action=AgentCompose&ResponseID=1&TicketID=4&ArticleID=5
Can't locate Win32/Registry.pm in @INC and [Fri May 2 15:05:51 2003] index.pl: Can't locate Win32/Registry.pm in
@INC
[...] May I have the full error message from:
When I pull up: http://www.ezawaj.com/cgi-bin/otrs/index.pl?Action=AgentCompose&ResponseID=1...
I get this:
Software error: Can't locate Win32/Registry.pm in @INC (@INC contains: ../../ /home/sites/www.ezawaj.com/cgi-bin/otrs/Kernel/cpan-lib /home/sites/www.ezawaj.com/cgi-bin/otrs/ /usr/lib/perl5/5.6.0/i386-linux /usr/lib/perl5/5.6.0 /usr/lib/perl5/site_perl/5.6.0/i386-linux /usr/lib/perl5/site_perl/5.6.0 /usr/lib/perl5/site_perl . /home/sites/www.ezawaj.com/cgi-bin/otrs/ /home/sites/www.ezawaj.com/cgi-bin/otrs/Kernel/cpan-lib) at (eval 71) line 2. [...]
./path/to/otrs/bin/CheckDB.pl
when I run CheckDB.pl I get this message: It looks Ok!
It's someting with your webserver config. OTRS works fine on CMD. But I don't know what if could be. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address.