Hi Biro,

If I understand you correctly, you can achieve what you want to do by using the "Free Fields" button.

Documented here http://www.mail-archive.com/otrs@otrs.org/msg35045.html

BR,

Cyrille

Le 5/03/2013 11:39, BIRO Zoltan a écrit :

Hi All,

We would like to change the Subject field in AgentTicketZoom, is it possible to do somehow?

Thanks!

Zoltan
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