if CI and ticket are not the only thing that have to be deleted....
drop database otrs from mysql;
and proceed with steps 3.2.4.2. Installing the OTRS database manually
from
http://doc.otrs.org/2.4/en/html/x531.html
On Tue, Jan 19, 2010 at 1:59 PM, Arpit2 G
Hello Everyone, I have completed the testing of OTRS in my environment, now i want to delete the CI's and Tickets from System. for tickets i guess we can delete them by Generic Agent, Please guide me how to delete the CI's.
Regards A G
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