15 Feb
2008
15 Feb
'08
5:52 p.m.
Baker, Greg wrote:
Is there an option to show all the ticket follow-ups on the main page when you zoom on a ticket? Or will I have to change the template for ticket views. I want this option for both agents and customers.
I believe you're looking for the Ticket::Frontend::ZoomExpand option in SysConfig. http://doc.otrs.org/2.2/en/html/ x12518.html#Ticket:Frontend::Agent::Ticket::ViewZoom Nils Breunese.