[otrs] Attachments in otrs

6 May 2005

      I am trying to change the directory where the attachments end up in otrs.  In order to do so I created a new directory in otrs and put the following lines in the Config.pm:

# article fs dir
$Self->{ArticleDir} = '/opt/otrs/uploads';

But the attachments still end up in the database I guess because I don't see them anywhere.  Please let me know what I need to change in order to get this working.

Thank You,

Tejas Desai
UCLA LONI