hi
Dear OTRS team,
Kindly help me in 2 issues in OTRS 3.1.12
1- How to replace type and TO menus when customer create new ticket ?
replace? or disable it? disable it in sysconfig. replace with other things? I think you have to code something. or
you may describe what you really want :-)
2- How change skin/themes on customer interface link ?
create your own scheme or skin. look in developper book. it
is creating a new skin and alter css files.
hth
regards
florian