I have a serious problem. When I want to add an attachment to a note I am writing the attachment is not uploaded to the server. The Pop up which is open by OTRS 3.0.7 with ITSM is still there but the logs show the following.
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Thu May 5 08:16:06 2011
Message: Need Filename!
Traceback (13108):
Module: Kernel::System::Web::UploadCache::DB::FormIDAddFile (v1.24) Line: 68
Module: Kernel::System::Web::UploadCache::FormIDAddFile (v1.22) Line: 153
Module: Kernel::Modules::AgentTicketActionCommon::Run (v-1, set by base.pm) Line: 387
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46
Module: (eval) (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31
Can anybody help me out to fix this problem?
Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services
TimoCom Soft- und Hardware GmbH
In der Steele 2
DE-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: mmoj@timocom.com
Internet: www.timocom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489