I've gotten everything on OTRS working for Win2k except sending mail. I have a situation that I can't seem to resolve. The SMTP server (postcast server www.postcastserver.com) exists on the same machine and I cannot figure out the right settings to get mail into it from OTRS. Using standard email clients from other machines on the network I can send mail through OTRSSERVER (the machine name for smtp) but when I use that value (OTRSSERVER) in the exim conf and Config.pm nothing happens. No errors appear to be generated to help me debug the situation. I have a feeling that some settings in exim are preventing me from sending mail to a server that exists on the same machine as OTRS and perhaps it's looking to 'go outside' to send the mail. I should point out that since I'm behind a router I don't think a FQDN will work. So ... can I use internal network server names instead and still get this going? Anybody got some tips or info I may have missed? Charles