You must shorten the days between surveys to a number les than 1. For example .01

You must always make sure that the survey that you want to go to customers is set to Master.

I cant believe the developers could not put such a simple set of instructions in the manual.

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From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Dave Wojciechowski
Sent: Wednesday, January 03, 2007 1:33 PM
To: User questions and discussions about OTRS.org
Subject: [otrs] Survey Modules

Anyone use the survey modules and if so how do they work for you?