On 6 June 2012 14:42, Roy Kaldung <roy@kaldung.com> wrote:

On 6/6/12 9:37 PM, Andy Wodfer wrote:
> Hi,
> This is another question related to our application that talks to OTRS.
> We create tickets via php and soap, but I need to know if there is a
> similare way to close a ticket when a job (in our case) is finished?
> I've searched the web, but I mostly see info about how to create a ticket.
>
> Anyone knows if and how we can close one via PHP and SOAP?

Hi,

use the API calls for ArticleCreate and TicketStateSet, check the
docs on dev.otrs.org for details.

hth,
Roy

--
Roy Kaldung
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