Mike,
Thanks for the response. I checked all the things you mentioned, and
everything looks good. Here's the output of CheckModules.pl I
installed somw o the modules via yum (Centos 5.5). Maybe I need to
force reinstall via CPAN?
-bash-3.2$ /opt/otrs/bin/otrs.CheckModules.pl
o CGI............................ok (v3.50)
o Crypt::PasswdMD5...............ok (v1.3)
o CSS::Minifier..................ok (v0.01)
o Date::Format...................ok (v2.24)
o Date::Pcalc....................ok (v1.2)
o DBI............................ok (v1.609)
o DBD::mysql.....................ok (v4.014)
o Digest::MD5....................ok (v2.36)
o Digest::SHA::PurePerl..........ok (v5.48)
o Encode::HanExtra...............Not installed! (Optional -
Required to handle mails with several Chinese character sets.)
o GD.............................Not installed! (Optional -
Required for stats)
o GD::Text....................Not installed! (Optional -
Required for stats.)
o GD::Graph...................Not installed! (Optional -
Required for stats.)
o GD::Graph::lines............Not installed! (Optional -
Required for stats.)
o GD::Text::Align.............Not installed! (Optional -
Required for stats.)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o JavaScript::Minifier...........ok (v1.05)
o JSON...........................ok (v2.27)
o JSON::PP....................ok (v2.27008)
o JSON::XS....................ok (v2.3)
o LWP::UserAgent.................ok (v5.834)
o Mail::Internet.................ok (v2.07)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.01)
o MIME::Base64...................ok (v3.07)
o MIME::Tools....................ok (v5.428)
o ModPerl::Util..................ok (v2.000004)
o Apache::DBI.................Not installed! (Optional -
Improves performance on Apache webservers with mod_perl by
establishing persistent database connections.)
o Apache2::Reload.............ok (v0.11)
o Net::DNS.......................ok (v0.59)
o Net::POP3......................ok (v2.28)
o Net::IMAP::Simple..............ok (v1.2017)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.15)
o Net::SMTP::SSL..............ok (v1.01)
o Net::SMTP::TLS..............ok (v0.12)
o Net::LDAP......................Not installed! (Optional -
Required for directory authentication.)
o PDF::API2......................Not installed! (Optional -
Required for PDF output.)
o Compress::Zlib..............ok (v2.024)
o SOAP::Lite.....................Not installed! (Optional -
Required for the SOAP interface.)
o Text::CSV......................ok (v1.20)
o Text::CSV_PP................ok (v1.28)
o Text::CSV_XS................Not installed! (Optional -
Optional, install it for faster CSV handling.)
o XML::Parser....................ok (v2.34)
On Tue, Dec 14, 2010 at 07:04, Michiel Beijen <michiel.beijen@otrs.com> wrote:
> Hi Nik;
>
> 1) Please check you have the correct Perl modules installed -->
> http://doc.otrs.org/3.0/en/html/x549.html#installation-of-perl-modules
> 2) Make sure you've selected port 465
> 3) Configure Core:FQDN
>
> For me, if I do 1) and 2); it *Just Works* for Google Apps.
>
> --
> Mike
>
>
> On Fri, Dec 10, 2010 at 9:32 PM, Nik Martin <nik+otrs@servercorps.com>
> wrote:
>>
>> Just got OTRS 3.03 setup from the RPM on Centos 5.5. Trying to get
>> ANY mail sending option working, with no luck. The error when trying
>> to relay via Google Apps (SMTPS) is:
>>
>>
>> Software error:
>>
>> Can't locate object method "new" via package "Net::SMTP::SSL" at
>> /opt/otrs//Kernel/System/Email/SMTPS.pm line 121.
>>
>> For help, please send mail to the webmaster (root@localhost), giving
>> this error message and the time and date of the error.
>>
>> Does anyone have any suggestions? I've tried Sendmail as well, and
>> got a similar but different error, about not finding the method
>> "autoflush"
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