Re: [otrs] E-Mail to Agents

14 Feb 2014


      error logs. System Log, mail ...


On Fri, Feb 14, 2014 at 5:11 PM, Allen Barrett wrote:
...
I checked NotificationSenderEmail and it was the default.  I changed it to
a valid address, the one we have defined in the PostMaster Mail Accounts
section.  I also rebooted the server and it's still not sending to agents.
 Is there anything else I can check?
On Fri, Feb 14, 2014 at 3:51 PM, Gerald Young  wrote:
...
Notification Sender in Sysconfig
On Fri, Feb 14, 2014 at 4:49 PM, Allen Barrett wrote:
...
I'm having a bit of trouble.  I have verified that I can manually send
e-mail to agents via the Admin Notification tool on the admin tab.  E-mail
is also being sent to customers.  I'm not getting messages sent to agents,
though, for new tickets, notes, etc. I'm not sure what I've done, but it
was working initially.  Can anyone help me troubleshoot this?  I am running
the windows version at 3.3.4.
--
Allen Barrett
IT Security and Systems Administrator
Harding University
Admin 304
(501) 279-4198
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--
Allen Barrett
IT Security and Systems Administrator
Harding University
Admin 304
(501) 279-4198
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