Re: [otrs] OTRS Update Beta7 -> Beta8

Hi Volker, On Mon, Oct 28, 2002 at 11:17:52PM +0100, Volker Vo?kamper wrote:

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Volker, can you try this with an other browser (e. g. Mozilla)!? I need to know if this is not working with IE. Or with any browser.

OK, I patched EmailSend.pm - now the test:

Browser: Opera 6.05 Win [...] Looks like a real MS-shit :-(

I'll do some tests...

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OK, that's all for now. (I have some truble with euro sign. But later...)

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Really? You need to use iso-8859-15 for the euro sign. There is also a test email with euro sign.

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shell> cat /usr/share/doc/packages/otrs/test-email-7-euro-iso-8859-15.box | /opt/OpenTRS/bin/PostMaster.pl

OK, I tried this. After use there was a line: you have new mail

This comes not from your cat and pipe! This was a cronjob.

Subject: Cron $HOME/bin/UnlockTickets.pl --timeout >> /dev/null [...] DBI->connect(database=otrs;host=localhost;) failed: Can't connect to local MySQL server through socket '/var/l ib/mysql/mysql.sock' (2) at /opt/OpenTRS/bin/..//Kernel/System/DB.pm line 67 [Mon Oct 28 22:00:03 2002] [...] what's this ??

This is the UnlockTickets cron job. At this moment (Mon Oct 28 22:00:03 2002) the database was down and you got this error message. This cronjobs will be started/stoped via rcotrs start/stop.

OK, there's a new ticket from the testscript. Euro and umlaut are OK but... oh shit, only in netscape and Opera !!! in MS IExplorer is there a black rectangle.

When I write a mail with outlook the eurosign is shown as a black rectangle in MS IExplorer AND in Opera. In netscape there is a questionmark instead !!

I'll do some tests with IE, attachments and euros. Please send a demo email with Outlook and euros to contact at otrs.org so I can check this...

Volker

Thanks for your help. Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "There are two major products that come out of Berkeley: LSD and Unix. We don't believe this to be a coincidence." -- Jeremy S. Anderson