23 Jun
2003
23 Jun
'03
3:15 p.m.
Hi Gerhard, On Mon, Jun 23, list@supratec.de wrote:
We have testet OTRS extensive - with a lot of garbage in the database.
Could anybody tell me, how to erase all tickets, so there is no history in it?
One of the very basic ideas of a ticket system is that there is no way to physicly delete a ticket. Does that answer your question? take care Stefan -- Stefan Wintermeyer While I might trust the doctor to remove a splinter or lance a boil, I cannot trust him to replace a brain. (Spock) "Star Trek"