From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Caspar Kennerdale
Sent: Monday, March 02, 2009 9:13 AM
To: 'User questions and discussions about OTRS.'
Subject: [otrs] multiple attachments

Hello

Is it possible for a ticket to accept multiple attachments when first raised?

It is not uncommon for us to have 3 or 4 files which relate to a ticket, and is probably a bit of a stretch for all of our clients to learn how to use winzip!

Caspar Kennerdale

Casper,

Yes, it is. Don't know what the max # is, but there are size limitations which may need to be addressed; these can be modified.