Hello,<br><br>Using otrs 3.0.9.  I remember a time in version 2.4 where i could login to otrs WITHOUT having an account already configured in otrs, just a valid ldap account. You&#39;d then log-out, admin would setup your groups + queues, you&#39;d log back in and be done.<br>
<br>in 3.0.9 i need to first create the user account before a valid LDAP user can login to otrs. i didn&#39;t make any big changes to my <a href="http://config.pm">config.pm</a> file.<br><br>anyone had a similar experience or know an option to fix the issue.<br>
<br>thanks in advance,<br><br>Neil<br>