Dominic Marks wrote:
I setup my database (MySQL) on a remote machine, but I did it by manually importing the SQL. Now I need to:
1. Install a system user. I've looked at just adding in a user via phpMyAdmin but I'm not sure if this is a great idea, or what the format is some of the fields is (password for example).
Do not confuse system users with database users! Actually the documentation tells you exactly how to add an otrs system user: http://doc.otrs.org/2.1/en/html/x325.html#preparing-manual-installation
I've configured Kernel/Config.pm to point at my database and that seems fine. Accessing index.pl everything comes up ok, but obviously I can't log in with no user to use.
There is a default administrator level user after you have succesfully completed the install: http://doc.otrs.org/2.1/en/html/ x644.html Nils Breunese.